Once an organization activates a new user, the PA State Grant System will automatically issue a welcome email from NoReply@grantus.pheaa.org. New organizational users can watch this video to learn how to set up their account including their initial password and multifactor authentication.

NOTE: Staff members who activated their account at a different institution will need to establish a new account with the new organizational email and will receive a new activation email.

Changing your password in the PA State Grant System is quite simple. This video provides guidance on how to change your password.

Organization User Managers will be responsible for adding, activating, and deactivating the users in their organization within the PA State Grant System. This video will help you manage users within the PA State Grant System.

You can also review our Adding and Editing User's Roles guide for step-by-step instructions.

Use the Message Center to submit requests and additional documentation or to reach out with questions or concerns. This video will demonstrate how to navigate through the Message Center.

In this video, you will learn how to export lists from the PA State Grant System. Exporting allows an organization to open the list in a spreadsheet which can then be filtered to help administer awards for your students.

You can also review our Exporting Lists from the PA State Grant System user guide for step-by-step instructions.

We made enhancements within the PA State Grant System to provide a better user experience. In this video, we provide an overview of all the user experience enhancements as of December 2024.

In this video, you will learn how to update an individual student's record in the PA State Grant System. You can also review our Single Student Record Updates user guide for step-by-step instructions.

Business, Trade, and Technical (BTT) schools can review our BTT Program of Study Update Guidance for step-by-step instructions on how to manage this important information for their students.

In this video, you will learn how to update a student's primary school in the PA State Grant System to reflect enrollment at your institution. You can also review our Submitting Primary School Change Requests user guide for step-by-step instructions.

In this video, you will learn how to update multiple PA State Grant records at once by completing and uploading the Update SG Record Template.

Changes in student enrollment may require schools to report a cost override. We provided a template to submit cost overrides for the 2024-2025 academic year as we continue to finalize this functionality within the PA State Grant System. Also below is an instructional document to help you use the template.

PA State Grant Cost Override Update Template

PA State Grant Cost Override Instructions

RTSS now has functionality within the PA State Grant System. This video introduces RTSS administration within the new system.

Initial RTSS functionality is now available in the PA State Grant System. Check out the Administering the RTSS Program guide for more information on administering this program.

Our Office Hours Knowledge Series for December 16, 2024, included a short presentation to highlight the user experience updates and introduced the new RTSS components we released in the PA State Grant System.

Our Office Hours Knowledge Series webinar for January 27, 2025, provided attendees an overview of the PA State Grant roster certification process for the 2024-25 academic year.