Phone and text scams are currently underway targeting Erie residents and possibly other Pennsylvania residents offering “Pennsylvania Loan Forgiveness”. If you are contacted from someone stating:
“We are reaching out to you because your student loan has been flagged for the Pennsylvania forgiveness program. You are eligible to receive full forgiveness. This applies to all Pennsylvania residents. Please call our office back at (717) 573-8721 to be connected to your loan counselor. Again, that number is (717) 573-8721. Thank you.”
This is a scam! You should contact your loan servicer directly for any questions about legitimate loan forgiveness programs. Additionally, if you have been contacted about a loan forgiveness scam, a complaint may be filed with the Pennsylvania Office of Attorney General.
PA State Grant disbursements for the fall 2024 term were initiated to postsecondary schools at the end of October. Funds may take additional time to reach your student account as award verification activities occur between PHEAA and schools.
First-time applicants should complete any action items in their student portal as soon as possible. Renewal applicants do not need to take any action at this time but should monitor their account for new action items. PHEAA continues to process students for 2024-25 PA State Grant awards and provide institutions with updated listings of eligible students.
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| Contact Method | Details |
|---|---|
| By Phone |
For technical support, call 717-720-3000. For all other issues, please contact your Client Relationship Manager. |
| By U.S. Mail | AES/PHEAA |