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Students and parents

Call us at: 1-800-233-0557

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your account details or management.

  • Monday - Friday, 7:30 AM to 9:00 PM (ET) *

using the website, logging in to your account or other technical.

  • Monday - Friday, 7:30 AM to 9:00 PM (ET) *
  • Saturday, 8:00 AM to 6:00 PM (ET) *

* Except major holidays

For faster service, please select the link that best describes your situation so we can direct you to the correct department:

Schools and financial aid officers

Call us at: 1-800-443-0646

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general information .

  • Monday - Friday, 7:30 AM to 5:00 PM (ET) *

* Except major holidays

Live Online Contact

Our representatives will handle your PHEAA customer service and support questions or comments.

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